Our thoughts are with everyone as we navigate a new normal surrounding COVID-19. We continue monitoring the situation and following the recommendations and guidelines of the CDC, with our main concern being the health and well-being of our customers, employees and partners. We are working to ensure that we provide uninterrupted service, while also supporting the safety of the community.
To limit potential exposure, we’ve closed our senior apartment buildings to visitors (except for essential medical and food services) and have other protocols in place including closing common areas and ramping up cleaning efforts to support the well-being of our senior residents as much as possible. We’ve implemented many of the same safety measures across our multi-family apartment communities as well. We’ve also communicated with our homebuyer and financial literacy customers about new opportunities to fulfill courses through a virtual learning option and telephone counseling sessions instead of in-person classes and sessions through the end of March. Our goal is to work with our customers’ schedules to make these accommodations.
We wish for everyone to be in good health as we continue doing our part to ensure the safety and well-being of our customers, employees and community. If you need to reach us, please call 704-342-0933. Thank you.